If that confirmation email is playing hide and seek in your inbox, don't worry!
First, please take a look in your spam folder and any other sneaky promotion inboxes it might be hiding in.
If it's still missing, get in touch and we'll look into it!
If you are missing a confirmation email and you have booked through a third party website such as Hostelworld or Booking.com, please get in touch with their Customer Service Teams as we, unfortunately, have no power over those!