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Booking and payments
Bookings, vouchers, discounts and other cash queries. Answers to all your questions are just a click away!
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Modifications and cancellations
Got a reservation but it's not quite right? Let’s change things up!
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Prepare your arrival
We can't help you pack, but we can help you prepare almost everything else!
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Hostel life
Let’s save you a trip to reception! All the basic hostel FAQs can be found here.
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Food and drinks
Bar and restaurant deals, hostel rules and more bite-sized info!
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After your stay
We've all forgotten our glasses before. Click here to learn how to get them back, and more post-stay info!