Tea
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Recent activity by Tea-
Direct bookings - cancellation policies explained
Booking directly on our website or on bookbeds.com is definitely the way to go for a bunch of reasons!First off, you get a sweet 5% discount on our online rates, plus you get a free welcome drink. ...
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I am traveling with friends, can we stay in the same room?
We totally get it – staying together with your friends is key to having a blast!While we can't promise, we're super committed to making it happen. If you've booked separately, just shoot a message ...
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Can I make a reservation without a credit or debit card?
You need to have a valid credit or debit card to make your reservation, whether you're booking online or at the front desk. We require this as a standard procedure for completing your reservation.
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Is my booking confirmed?
Hey, big thanks for choosing to book with us! Once that confirmation email shows up in your inbox, your booking is locked in – no need for a double-check. But hey, if you need to make any changes o...
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I have not yet received a confirmation email. Did my booking work?
If that confirmation email is playing hide and seek in your inbox, don't worry!First, please take a look in your spam folder and any other sneaky promotion inboxes it might be hiding in.If it's sti...
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I need a confirmation letter for visa purposes.
We're more than happy to provide you with the confirmation letter you need for your visa application, however, please note that this service is only available for fully prepaid reservations! Once y...
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I have a voucher, how do I use it?
It's super easy! 1. Pick your next destination 2. Head to our website 3. Choose your hostel and the room/bed type and Free Cancellation rate 4. In step 3 of the booking journey, click on the card p...
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My voucher is not working.
We are sorry about this! Please email us with your voucher details and we will make sure it's applied.